Matchbox - Margaret R. Thompson

Free Delivery:

Shipping is free for orders of 1,500 TL or more.

For orders below 1,500 TL, a shipping fee of 250 TL applies.

Orders are usually shipped within 1-3 business days unless otherwise stated. Delivery time to the address generally varies between 1-4 business days, depending on the workload at the courier branches and the logistics operations in your area.

Return Policy Under Consumer Rights:

If you wish to return our products, you must initiate the withdrawal/return process within 14 days of product delivery. For detailed information regarding the return process and conditions, please call 0212 521 21 61. Our return policy may vary depending on the product categories. During the return process, Zeyrek Çinili Hamam representatives will inform you about the courier company to be used for the return.

Please note that tickets for events and workshops are non-refundable.

Products Eligible for Withdrawal/Return Must Be:

Unused,

Tags intact,

Barcodes undamaged,

In their original condition,

With all accessories included,

Additionally, when shipping the product to be returned, please make sure to include the e-invoice for the corresponding order in the package.