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For orders under 2,000 TL, the shipping fee is 350 TL. Your order will be delivered to the cargo within 1-3 business days unless otherwise stated. The delivery time to your address usually varies between 1-4 business days depending on the density of the cargo branches and the cargo operations in your region.
Return transactions are completely free within Turkey. You can return unused, untagged, resalable products with complete accessories within 30 days from the date of delivery.
Within the scope of consumer rights, if you want to return your products, you must have initiated the withdrawal/return process within 14 days after the product is delivered to you. You can call 0212 521 21 61 to get detailed information about the return process and to learn our return conditions. Our return conditions may vary depending on the product category. Zeyrek Çinili Hamam officials will inform you which cargo company you will return with.
We kindly request that the products for which the right of return/withdrawal will be used are unused, their labels have not been removed, their barcodes have not been damaged, their resalability has not been impaired, and their accessories are complete. When shipping the returned product, you must also attach the e-invoice of the relevant order.
Returns and exchanges are not accepted for products whose original packages have been opened, used, whose labels have been removed and damaged, accessories and personal care products, books, magazines and music products due to hygiene rules.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order